Using Artificial Intelligence to Generate Rental Revenue and Reduce Servicing Costs.

Plant and equipment rental companies constantly battle to reduce equipment service costs while improving customer service.  Fortunately, the PHALANX 6 Artificial Intelligence engine makes it possible to do both.  This powerful tool enables your equipment experts to build and automatically run expert rules on equipment telematics and operational data.  Your team can quickly build value-added services for customers, such as early warning when mission-critical equipment has failed (or, even better, is about to fail).  You can also use the V6 AI engine to migrate to condition-based maintenance to significantly reduce your equipment service costs.  Let’s explore how this works in more detail. 

The PHALANX 6 AI engine uses expert rules and statistical algorithms to identify patterns and trends in your equipment’s telematics and operations data.  This data includes information about your machines’ performance, operation, maintenance, and usage.  By leveraging this data, the AI engine can detect any abnormalities or issues that may be present with the machine and alert you and your customers so that you can take corrective action before an issue becomes a major problem.  Not only does this allow you to take preventive measures when it comes to maintaining your machines, but it also allows you to deliver value-added services for customers who demand ultra-high availability from their equipment supplier.  

John Glen, Spartan’s COO explained “The financial and environmental impact of equipment failure for a rental companies’ customers can be substantial. For example, when sewage pumps fail at a wastewater processing plant, the fines for the resulting environmental impact can be in the hundreds of thousands of pounds”. 

The PHALANX 6 AI engine also allows you to implement condition-based maintenance (CBM) on your machines which helps reduce unplanned downtime by allowing you to proactively address potential problems with predictive analytics rather than relying solely on reactive maintenance practices such as scheduled check-ups or planned replacements/repairs.  This proactive approach reduces overall costs by promptly warning of potential issues before they become significant problems.  It also reduces unnecessary labour costs associated with frequent inspections and repairs that could have been avoided had CBM been used. 

“We have taken predictive maintenance technology developed for offshore oil and gas platforms and wind turbines and applied it to mobile equipment rental machines,” said Dr David Williams, Spartan’s CTO.  “The PHALANX 6 AI engine is unique in combining telematics data with operations data to deliver equipment and customer-specific automation.  This is fundamental for Equipment Rental companies, as their equipment frequently moves between customer sites”. 

The PHALANX 6 AI engine is a powerful tool for businesses looking to reduce their equipment service costs while providing better value-added services for their customers demanding ultra-high availability from their suppliers.  By leveraging machine learning algorithms, the engine can detect patterns and trends in telematics data and provide predictive analytics that allows businesses to apply CBM practices to reduce unplanned downtime.  CBM will remove the unnecessary labour costs associated with reactive maintenance practices such as scheduled check-ups or planned replacements/repairs.  In short, the PHALANX 6 AI engine is an invaluable asset for rental businesses to increase their bottom line while improving customer satisfaction.