5 ways Mobile Technology will increase contract profitability
The industrial services industry is still a heavy user of paper and manual processes. Manual processes continue to generate operational error, unproductive time and processing delays.
Innovative mobile applications are replacing paper in other industries to increase the efficiency and reliability of industrial operations. Find out 5 ways in which mobile technologies can reduce operational inefficiencies (cost) and boost project profitability.
1. Eliminate errors and avoidable delays
Each time a field technical service visit has to be repeated due to unavailable or missing stock/spare parts, your business pays a price in lost margin. Mobile technology eliminates time and resources lost in processing excessive and inaccurate paperwork. Error-prone manual processes simply don’t compete with the speed and accuracy of integrated mobile applications. Using mobile applications, supported by barcode and/or Radio Frequency Identification (RFID) tags to manage and report on equipment, means the error from missing and inaccurate data is (almost) completely removed, along with the costs to your business.
2. Replace your paper chase with real-time reporting to improve your business reputation
The ability to report accurate information in real-time, as opposed to sifting through paper filing cabinets will dramatically improve your efficiency and the speed of processing customer requests. With all necessary information to hand, you can give your clients a fast, reliable, and high-quality service experience which will drive up customer satisfaction and retention.
3. Reduce OPEX
Eliminating the administrative overhead of manual paper handling will drastically reduce your back-office costs. In addition, mobile applications gives you the capability to record damaged equipment, capture digital evidence and prepare an auto-generated email to forward to the customer. Technicians and field service staff can use their time and resources more efficiently, because your stock and inventory data will finally be accurate. All of that gives you the choice of taking a bigger margin, or offering your clients a more competitive rate – or both!
4. Track and save valuable data
Using mobile applications means you can track and save all the valuable data that’s been inputted. Information is automatically converted into easy-to-read graphs or other visuals and exported to third-party business intelligence tools, providing your business with clear evidence of current performance and highlighting gaps where you can get even better. Customer information can be accessed and presented to them instantaneously. Additionally, mobile technology allows you to monitor the performance your personnel and equipment to analyze and track specific divisions, regions or depots. This means you can track the time, cost and inventory used on every job and not have to worry about inaccuracies, because if there are any, you’ll be able to spot them right away.
5. Improve inventory data accuracy and reduce picking error
Mobile applications are ideal for inventory data accuracy because they give you real-time, up-to-date accurate information about exactly what equipment is being stored and where ‘as it’s happening’. This means your organization can meet changing demands ‘on-the-fly’ and manage your assets and resources more effectively. This technology provides high level visibility on inventory stocks which goes a long way to improving asset management and customer service levels.
Spartan Solutions specializes in mobile applications for industrial companies. We have developed the PHALANX, the App Store for Operations to help oil and gas companies, equipment rental and utility contractor service companies to run much more effectively, because it solves inherent problems associated with equipment management. If you want to find out more about mobile technology click here