From the Field
Insights and observations the world of rental operations.
The one thing no hire company can buy (and how it gets lost)
Your customers aren’t only comparing you with the depot down the road Something has changed in what hire customers expect, and it didn’t come from the hire industry. They expect to know when equipment is arriving. They expect deliveries to […]
KDM Hire Cuts Transport Admin with PHALANX from Spartan Solutions
KDM Hire, a family-run business and one of Ireland’s leading equipment rental companies, has partnered with Spartan Solutions to deploy PHALANX, software designed to work reliably even when mobile coverage is patchy or unavailable. Operating across Northern and Southern Ireland […]
How PHALANX Delivers a Consistent, Controlled Exchange Workflow
In our previous article, we explored why equipment exchanges disrupt rental operations far more than they appear to on the surface. In high-utilisation plant hire environments, an exchange isn’t just a quick swap. It’s an urgent, unplanned operational event that […]
Why Equipment Exchanges Quietly Disrupt Rental Operations More Than Most Companies Realise
In the plant and tool hire industry, exchanges feel like a routine part of the job. A customer reports a fault, the depot sends a replacement, and the day moves on. But in busy rental operations—especially where fleet utilisation is […]
How PHALANX Enables Seamless Site-to-Site Moves and Back-to-Back Hires
Modern rental operations depend on equipment moving smoothly from one job to the next. But traditional transport planning tools still treat every delivery and collection as completely separate tasks, making it difficult to manage the connected movements that happen every […]
Why Traditional Transport Planning Breaks for High-Utilisation Rental Fleets
In high-utilisation rental environments every hour of equipment availability matters. When your fleet is booked solid and customers are waiting on machines, there is simply no margin for wasted miles, slow turnaround, or unnecessary depot trips. A small delay can […]
The Hireman Limited Modernises Operations with PHALANX 6 from Spartan Solutions Ltd
Glasgow, May 22, 2025 – The Hireman, a well-known equipment hire business with over 40 years of experience, is working with Spartan Solutions to improve efficiency and increase profitability by using PHALANX 6 — rental operations software that cuts admin […]
How Configurable Workflows Save Time and Reduce Costs
No rental company is the same. Every rental operation has unique workflows, and the best rental solutions ensure you don’t have to compromise. Through working alongside our clients to develop PHALANX, we have learned how to provide a solution for […]
The Secret to Reliable Mobile Apps for Rental Operations
With rental companies increasingly relying on rental software to ease their operations, they need to ensure that their chosen solution can stand up to the task. Reliable mobile apps are a must-have for today’s rental operations, where downtime and data loss are simply not acceptable.
5 Everyday Challenges in Rental Operations (And How to Solve Them)
Ensuring that your rental operation runs smoothly can be challenging work. That’s why when you turn to a digital rental solution, you must ensure that it can do what is required to ease your problems with minimal fuss. Spartan works […]
Insights from the Executive Hire Show
The Executive Hire Show provided a valuable platform for industry professionals to discuss trends, challenges, and innovations. Our team was there to share and learn, bringing back insights particularly relevant to the future of rental operations and the role of […]
Facing the Challenges and Seizing Opportunities in the Plant-Hire Sector
The Construction Plant-hire Association (CPA) conference this year, themed ‘Facing the Challenges in the Plant-hire Sector,’ served as a compelling forum for industry leaders to dissect the myriad challenges and burgeoning opportunities in this dynamic sector. As the industry grapples […]
Don’t Lose Good HGV Drivers. Empower Them with TouchPoint.
The HGV driver shortage is still badly affecting UK companies in 2023. Driver shortages currently impact 42% of businesses, while 45% of drivers feel inclined to quit their jobs due to the increased pressure the shortages are causing. That is […]