If your customer or transport vendor damages your equipment, PHALANX lets your technicians instantly photograph the equipment, mark-up the damage and store with the work order.
An alert is automatically sent to the customer service centre to trigger the investigation and reclaim process.
A rapid response, with documented photographic evidence, will significantly increase your damage recovery revenue.
If your field technician requires on-site assistance to resolve a tough problem, they take and edit a photograph of the issue and it is immediately available for review by office-based Subject Matter Experts.
To chat about how we can help you move to digital operations, complete the short form below and one of our team will email or call you back today.
Please give us a call on +44 (0)141 559 7100 or send an email to info@spartansolutions.com
