5 Everyday Challenges in Rental Operations (And How to Solve Them)
Ensuring that your rental operation runs smoothly can be challenging work. That’s why when you turn to a digital rental solution, you must ensure that it can do what is required to ease your problems with minimal fuss.
Spartan works alongside our clients to ensure PHALANX, our all-in-one rental solution, minimises the operational headaches that running a rental business can bring. Through doing so, we’ve identified the five most significant challenges to running a rental business and how to solve them:
Paperwork Overload
Paperwork is the natural enemy of efficient rental operations. Manual inspections, deliveries, and equipment usage are prone to errors and inefficiency. The best rental solutions offer dynamic digital forms that streamline data collection and eliminate paperwork hassle. Going digital also means that your equipment inspectors can capture photographic evidence of any damaged equipment and provide a speedy start to the reclaim process.
Unreliable Mobile Apps
Your team need to feel that they can trust their rental solution when they are out in the field. Frequent crashes or lack of offline functionality disrupt operations and frustrate your team. Modern rental apps must work seamlessly offline, syncing automatically when a connection is restored, ensuring uninterrupted workflows and no lost data.
Lack of Real-Time Visibility
Tracking equipment and tasks becomes difficult without instant updates. Your hire control team must believe that they can trust the data they’re using is accurate and up-to-date. PHALANX provides real-time visibility of equipment, work and drivers, allowing managers to make data-driven decisions and maintain control across your rental operation.
Long Waits for Support
To keep your operations running smoothly, you need a vendor that moves as fast as your business. Slow responses to technical issues can cause downtime. Spartan’s customer-first approach ensures rapid fixes and ongoing support to keep your business moving.
Rigid Systems
Every rental company has unique needs, but many systems are inflexible. A ‘one size fits all’ approach to rental software frustrates clients as they feel they are only being met halfway. The best modern rental solutions adapt to your needs with configurable workflows that fit your specific operations, enabling your business to thrive fully.
Want to know more about how PHALANX addresses these issues? Join us at Stand C13 at the Executive Hire Show in Coventry on the 12 and 13th of February to see it in action, or book a demo today!
Tags: Equipment Rental, PHALANX