The PHALANX field service app enables planning, distribution, tracking and recording of field service work.
PHALANX Field Service app supports:
- Paperless electronic job tickets
- Capture of billable time
- Equipment maintenance
- Equipment removal and installation
- Recording of comments**
- Signature capture (field engineer and customer)
- eMail Authorization (field supervisor and customer)
Benefits of PHALANX Field Service app include:
- Increased cash on hand by reducing the elapsed time between job completion and invoice acceptance.
- Increased profitability per job by providing field staff with an easy to use mobile App for capturing billable time, equipment used, inventory consumed and materials purchased
- Increased productivity by removing or automating manual tasks such as work pack creation and delegation, ticket collation, ticket and timesheet data entry, ticket status tracking, ticket authorization and ticket pricing
- Reduced operational errors and rework by replacing error-prone paperwork with electronic data capture, authorization and real-time integration to back office systems
- Increase customer loyalty by providing apps that capture critical equipment and maintenance data